Common queries answered

Frequently asked Questions

The majority of our products are dispatched on the following business day using a tracked 48-hour delivery service, ensuring delivery within four days of placing your order.

Any pre-engraved item can be returned within 14 days

Any personalised item can’t be returned due to being unable to be resold

For full details regarding returns and exchanges please check our return policy

Unfortunately once an order is placed the adress cannot be changed.

You can view your order and tracking information in the Order section of your account. Click here to view your Order History.

Unfortunately, we only provide shipping services to the United Kingdom due to the additional expenses associated with shipping to other countries.

Depending on the quantity and nature of the items ordered, they may be delivered in multiple packages.

Still need help?

Get in touch with us